Read our reports before you hire us

Report reference in the QLS-2026-0000 series, service, factory, cluster, product and PO, inspection date, the inspector's name, and the single-line result: cleared for loading, or not. The result is on the cover so nobody has to hunt for it.

What was agreed before arrival: the checklist, the golden sample and spec references, and the sampling plan — AQL 2.5 major / 4.0 minor under ISO 2859-1, General Inspection Level II, unless your own AQL was specified. Critical defects are zero-tolerance. Cartons are drawn at random by the inspector from packed goods; factory-preselected pieces are refused, and the refusal is recorded here.

The ten checks, each with its method and its reading: quantity against the PO and packing list, moisture content, dimensions against spec, structural and joint integrity, finish against the golden sample, workmanship classified per our Defect Library, hardware kits against the BOM, function and moving parts, packaging integrity, and marks, labels and barcodes.

The bulk of the report. Every finding is a macro photograph with the measurement annotated on the image, the check it failed, and a severity class — critical, major or minor — so you can apply your own tolerance rather than ours. Moisture is reported as a range across the sampled pieces, against the limit set for your destination climate, never as a single flattering number.

Every check names the standard it was judged against: ISO 2859-1 for the sampling plan, EN 1728 and EN 12520 for seating, EN 12521 for tables, ISTA 3A for packaged-product drop testing, BS 5852 for UK-bound upholstery fire labelling — and your own specification, which is always the first standard.

The last page is a decision aid, not a summary: release payment, demand rework, or hold the container — with the evidence you would need for either conversation, and a re-inspection route if the answer is rework. Your inspector then talks you through it on a call.