For e-commerce sellers: transit-damage returns cut before the container ships
For parcel-shipped furniture, the journey is the final inspection—unless you run one first. Sellers come to us with double-digit damage-return rates and leave with packaging that survives the network.
How we protect e-commerce sellers
Tell us your product, supplier status and destination market — we'll recommend the right sequence of services and a fixed quote within 24 hours. Every engagement runs under our Independence Charter.
What to check on furniture sold online
Online buyers judge a piece in the first minute out of the box. These are the faults that turn into returns and one-star reviews, and the pages that show how to specify against them.
Complete hardware kits
Count every flat-pack kit against the bill of materials. A missing bolt makes a sound product unusable.
Matching units
Two units of one listing in different sizes or colours read as a fault. Hold every batch to the same sample.
Glass, mirrors and stone
Glass and stone break in parcel networks. Check edges and fixing, and pack them on their own.
US tip-over rule
Chests and drawer units sold in the US need a tip-over test report, restraint and warning label.
Formaldehyde labels
Plywood or MDF in backs and drawer bottoms needs TSCA Title VI labels for the US.
Guides by product
What to specify and check for each kind of furniture you list.
Related on this site
Your next India order. Protected.
Confirmed within 24 hours. Report within 24 hours of inspection.
Book an inspection